Overview – Mutual Benefits Assurance

About Us

Mutual Benefits Assurance Company (MBA) was incorporated in December 2007 as a composite insurer with an Authorized Capital of US$5,000,000.00 out of which US 3,750,000 is fully paid. The company is therefore licensed to transact all classes of Insurance Business.

GUIDING PRINCIPLES

To act with due care and diligence in the pursuit of excellence in an atmosphere of mutual respect and understanding.

CORE VALUES

Integrity, Responsiveness, Leadership, Knowledge, Continuous Improvement.

MISSION STATEMENT

To transcend the expectations of our customers for the satisfaction of wealth protection needs through the provision of qualitative insurance and risk management services thereby creating value for all stakeholders.

COMPANY OBJECTIVES

The principle objective of Mutual Benefits Assurance Company is to render qualitative service that will enable us compete effectively within the Liberian insurance market. We aim to provide each client with fresh ideas to effectively manage the daily risks and its vagaries, which can change the fortune a perfectly healthy business.

Our Long-Term objective is to render and maintain superior service to our customers and to offer the best overall financial security. We believe that the extent and depth of our policies, fine-tuned to the peculiarity of each customer, and coupled with the trusting relationships we have built with our brokers and reinsurers form a solid basis for care and strength in insurance that rises above the times. Our commitment to arranging effective insurance based on stability and reliability as Underwriters is resolute and unwavering.

For an organization to be driven by constant motivation and dynamism, its structure must be one that has the solidarity of experience and the flexibility of youth. Our strength is a team is made up of people with comprehensive knowledge and enormous wealth of underwriting experience and expertise to guarantee the provision of quality service.

OFFICE LOCATION

The Head Office of Mutual Benefits is located on 17^th Street, Tubman Boulevard, Sinkor, Monrovia. The location is significant because with the outward expansion of Monrovia and the expected growth of the Liberian economy, this locality will become the economic hub of the capital city. The accessibility and light how environment makes the Head Office Complex user friendly always to customers.

PARTNERSHIP IN ACTION

At Mutual Benefits Assurance Company, we have a commitment to a long-term productive relationship of mutual trust and reciprocal rewards with our clients.

This means always being available to answer questions, paying attention to every detail, swift response to claims and constantly reviewing risk situations to protect the total scope of investment from undue exposure.

We never forget that every client is unique, with individual problems and specific needs. This makes us to develop an in-depth understanding of each client’s operations so that we are better equipped to help in wider areas than the traditional functions of insurance.

To every situation, we offer all the expertise at our disposal and our exceptional degree of personal attention. Our watchword is “Quality Service to the Highest Possible Standard”, with a genuine commitment to the future success of our customers.

Our strength lies in our in-house expertise and a highly valued crop of creative professionals which enable us guarantee the provision of services of the highest quality. For your risk protection needs, we place great emphasis on:

First class financial security
Prompt, efficient, and flexible claims settlement procedures.

Apart from having package policy designs to achieve the most cost effective, tailor-made insurance programmes for our clients, substantial resources are devoted to insurance market security. We employ our market understanding to find reinsurers who are willing and able to meet immediate obligations as they arise.